Terms of Service

Last Updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by T&T Integrated & Supplies (S) Pte Ltd ("we," "us," "our," or "T&T"). By accessing our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms.

1. Website Use

Permitted Use:

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.

Prohibited Conduct:

You agree not to:

Reproduce, duplicate, or copy content from our website without permission

Attempt to gain unauthorised access to our systems

Interfere with the functioning of the website

Transmit viruses, malware, or any harmful code

Engage in any form of harassment or abusive behaviour

Intellectual Property:

All content on our website, including text, images, logos, and designs, is the property of T&T Integrated & Supplies or our licensors. Unauthorised use or reproduction is prohibited.

2. Enquiries & Quotations

Non-Binding Nature:

All quotations and project estimates provided by T&T are non-binding unless formally accepted in writing. A written contract must be executed before any work commences.

Accuracy of Information:

You warrant that any information you provide to us (project details, site access, specifications) is accurate and complete. We rely on this information to provide accurate quotations and timelines.

Changes to Scope:

Any changes to the original project scope after quotation may result in revised costs and timelines. Such changes must be approved in writing by both parties.

3. Service Delivery Terms

Project Commencement:

Work will only commence upon receipt of a signed contract, deposit payment (if applicable), and all necessary permits or approvals.

Timeline:

Estimated project timelines are provided in good faith but are subject to:

Availability of materials and labour

Weather conditions (for outdoor installations)

Unforeseen site conditions

Delays in obtaining permits or third-party approvals

Client-requested changes or delays

We will notify you promptly of any anticipated delays beyond 7 days.

Site Access & Cooperation:

You agree to provide safe, unobstructed access to the project site and comply with all workplace health and safety requirements. We reserve the right to suspend work if site conditions are unsafe.

Workmanship Warranty:

We warrant that all work will be performed in a professional manner in compliance with Singapore Building Code and relevant standards. Details of warranty coverage will be specified in your project contract.

4. Payments & Invoicing

Payment Terms:

Standard payment terms are Net 30 days unless otherwise agreed in writing. Invoices are due upon receipt.

Late Payment:

Overdue payments may incur a late payment interest charge as permitted by Singapore law.

Suspension of Work:

We reserve the right to suspend work if payment is not received within 30 days of the invoice date.

5. Limitation of Liability

Disclaimer:

Our website is provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be error-free or uninterrupted.

Limitation:

To the maximum extent permitted by law, T&T will not be liable for:

Indirect, incidental, or consequential damages

Loss of profits, data, or business opportunity

Damages arising from delays or project changes beyond our control

Our total liability arising from any claim shall not exceed the amount paid for the specific service that gave rise to the claim.

6. Client Responsibilities

You agree to:

Provide accurate and complete project information

Obtain all necessary permits and approvals required by authorities

Ensure site safety and compliance with workplace regulations

Make timely decisions to avoid project delays

Notify us immediately of any safety hazards or site issues

7. Dispute Resolution

Governing Law:

These Terms are governed by the laws of Singapore.

Dispute Process:

Any disputes arising from our services will first be subject to good-faith negotiation between the parties. If unresolved within 14 days, disputes may be referred to mediation or arbitration as agreed by both parties.

8. Termination

We reserve the right to refuse service or terminate an enquiry if:

You provide false or misleading information

You engage in abusive or threatening behaviour

The project scope is impractical or unsafe to execute

You fail to comply with these Terms

Termination of a project after commencement may result in charges for work completed and materials procured.

9. Changes to Terms

We may update these Terms from time to time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of updated Terms.

10. Contact Us

For questions regarding these Terms of Service, please contact us:

T&T Integrated & Supplies (S) Pte Ltd
Email: sales@tntintegrated.com
Address: 13 tuas link 3, Singapore 638528

11. Entire Agreement

These Terms, along with any signed project contract, constitute the entire agreement between you and T&T regarding your engagement of our services.